Privacy Policy

1. Information We Collect

Lakebound ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Lakebound website, mobile applications, Membership programs, and all related services (collectively, the "Platform").

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1.1 Information You Provide

We collect information you voluntarily provide, including:

• Name, email address, phone number
• Account login details
• Payment information (processed securely by third-party providers)
• Profile preferences
• Booking details
• Messages, reviews, photos, or other content you submit

1.2 Information Collected Automatically

When you use the Platform, we may automatically collect:

• Device information (browser type, operating system, IP address)
• Usage data (pages viewed, features used, time spent)
• Location data (if enabled on your device)
• Cookies, pixels, and similar tracking technologies

1.3 Information from Partners

We may receive information from:

• Hotels, marinas, restaurants, guides, outfitters
• Payment processors
• Analytics providers
• Marketing partners

This may include booking confirmations, service usage, or partner-specific interactions.

2. How We Use Your Information

We use your information to:

• Provide and improve the Platform
• Process bookings and Membership subscriptions
• Personalize your experience
• Communicate with you about updates, promotions, and support
• Facilitate partner services (e.g., hotel stays, marina bookings)
• Analyze usage and performance
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. How We Share Your Information

3.1 With Partners

We share relevant information with:

• Hotels and lodging providers
• Marinas and boat rental services
• Restaurants and dining partners
• Guides, outfitters, and experience providers

This may include your name, booking details, preferences, and contact information.

3.2 With Service Providers

We may share information with third-party vendors who help us operate the Platform, including:

• Payment processors
• Hosting providers
• Analytics tools
• Marketing platforms
• Customer support tools

3.3 Legal Requirements

We may disclose information if required to:

• Comply with laws or legal processes
• Protect our rights, users, or partners
• Prevent fraud or security issues

3.4 Business Transfers

If Lakebound undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve Platform performance
• Personalize content
• Analyze usage
• Deliver relevant advertising

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Choices

6.1 Account Information

You may update or delete your account information at any time through your profile settings.

6.2 Marketing Communications

You may opt out of promotional emails by using the "unsubscribe" link.

Transactional emails (e.g., booking confirmations) cannot be opted out of.

6.3 Location Data

You may disable location services in your device settings.

6.4 Cookies

You may manage cookies through your browser settings.

7. Data Retention

We retain your information as long as necessary to:

• Provide the Platform
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your data, subject to legal and operational requirements.

8. Children's Privacy

The Platform is not intended for individuals under 18.

We do not knowingly collect personal information from minors.

9. International Users

If you access the Platform from outside your home country, your information may be transferred to and processed in other jurisdictions with different data protection laws.

10. Third-Party Links

The Platform may contain links to third-party websites or services.

We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or your data, contact Lakebound Support at:

privacy@lakebound.com